top of page

FAQ

Our accommodations are built in an eco-friendly way, autonomously installed in the forest, and in harmony with their environment. They are isolated from each other so that everyone can enjoy nature in optimal privacy, encouraging relaxation and a return to basics.

Check-in time: 3:00 PM and check-out time: 11:00 AM

Yes, we accept pets ($20).

Check availability / make a reservation

What is provided and what to bring for your stay

Check-in time: 3:00 PM and check-out time: 11:00 AM

The parking lot is located at the entrance of the site, just after the reception office. You can use one of the carts/sleds available at the trail entrance to help you transport your luggage.

 

 

What is provided in our accommodations:

 

All seasons

  • A reserve of drinking water for the shower and kitchen

  • Dish soap and dish towels

  • Basic kitchen equipment: pots, pan, strainer, kettle, salad bowl, cutting board, knives, Bodum coffee maker

  • Dishes and utensils

  • Electric hot plates, propane oven, toaster oven

  • Heated mattress pads in winter

  • Propane barbecue

  • Mini refrigerator

  • Toilet paper

  • Designated area for an outdoor fire

  • Broom, vacuum, cloths, and cleaning products

 

In summer

  • Picnic table

  • Outdoor mosquito net shelter

 

What you need to bring

  • Sleeping bag or bedding, pillows, and pillowcases

  • Flashlight

  • Toiletries (towels, biodegradable soap, etc.)

  • Appropriate hiking shoes or rain boots for the season and weather

  • Swimsuits for the spa

  • Your food

  • Sandals (to access the jacuzzi without freezing your feet or wetting your boots in winter and to limit the introduction of particles into the water with your feet)

  • Slippers (to keep your feet warm inside; the floor of the accommodation tends to stay cold in winter)

 

How to get to your accommodation?

 

To reach your accommodation, you will park near the reception and find sleds or carts to help you transport your luggage. You will then walk on a forest path for 200 to 700 meters, which will lead you to the heart of our forest to your accommodation.

 

How to transport your luggage?

 

For a return to simplicity, our adventure challenges you to travel light! Try not to bring anything superfluous. Prefer backpacks over suitcases. However, if you have too much stuff, we provide carts (and sleds in winter) to help you transport your luggage (they have a capacity of 5 cubic feet, equivalent to two medium-sized travel bags).

N.B. The trails may be muddy, snowy, or have puddles depending on the weather.

 

Are you open in winter?

Yes, we are open year-round; check our calendar for availability.

 

How to book?

As we are not often near the phone or computer, it is best to book online from the reservation tab on the accommodation page or by following this link. It is important to select one accommodation at a time to see its availability.

How to book with a gift certificate?

After checking availability and choosing the accommodation and date you wish to visit, please fill out the form at the bottom of the following page, and we will make the reservation for you. If there is a difference to cover, we will send you a link to make the payment online.

 

Can I bring my pet?

Yes, certainly! There is a $20/night fee as for an additional guest, and we also ask you to be responsible for your pet. This means keeping it on a leash on the site, picking up its waste, not locking the pet in the accommodation in case of absence, and being responsible for any damage that may be caused by your pet.​​​

Click here to add a dog to your reservation:

Can we make a campfire on the site?

Each accommodation offers an outdoor fire area, regardless of the season. The Elf's Nest, the Hobbit House, and the Teepee have an indoor wood stove. If you wish to add a box of wood to your reservation at a cost of $12, you must place the order and make the payment online no later than the day before your visit so that we can deliver it to your site before your arrival from this link.

 

If you have difficulty paying with this option, you can also contact us using the contact form, and we will process the payment on the card on file if it is still active.​​​

You can also bring your own wood if you wish. However, it must be from a local or commercial source to prevent the spread of harmful insects.

Water for the kitchen and shower

The water provided on the site is in blue 10L jugs. It is drinking water that comes directly from our artesian well.

 

The water is potable and can be used for cooking and showering.

 

You will have 30 or 40L of water on arrival:

  • Pleiades Bubble, Double Bubble, Orion Bubble: 30L

  • Great Bear Bubble, Hobbit House, Teepee, Elf's Nest: 40L

Is it enough?

 

Generally, yes! But be careful not to let it run unnecessarily and don't spend too much time in the shower, and everything should be fine! If you run out, contact our staff, and we will bring you more :)

 

Can I bring friends?

 

Our accommodations can host 2, 4, or 6 adults. The base price of our accommodations includes 2 adults. A fee of $20 is added for each additional adult. You can indicate the number of visitors when making your reservation, and if you have already booked with us, you can use the following link to add visitors to your reservation.

​​

Is there a curfew?

 

We ask our guests to be quieter after 9 PM. At all times, we also ask our guests not to play music outside.

What payment methods are accepted?

Visa, Mastercard, Paypal

 

 

Cancellation policy

  • Any reservation is refundable, less a 10% administrative fee of the stay value, if the cancellation notice is received more than 30 days before the arrival date.

  • If the cancellation notice is received between 15 days and 30 days before the arrival date, your refund will be 50% of the stay value.

  • If the cancellation notice is received less than 15 days before the arrival date, no refund will be given;

Click here to view our force majeure cancellation policy.​​

Date change

It is possible to postpone a stay up to 30 days before arrival without penalty. Less than 30 days before arrival, any change is considered a cancellation.

Please note that when you change your stay dates, any rate difference applies, whether it is an increase or decrease.

 

Click here to view our force majeure cancellation policy.​​​​

Availability

Please note that our calendar is up to date. The bubbles are often reserved several months in advance, especially on weekends...​​

Waiting list

Unfortunately, we do not have a waiting list. Availability will automatically update on our website in case of cancellation. Additionally, we post last-minute cancellations on our Facebook page "Hébergement les Pieds sur Terre." We invite you to follow us to stay informed!

Heues d'arrivé
ce qui est fourni
Animaux de compagnie
bottom of page